Vimal Kirthi
As a highly motivated, energetic, and personable Tennis Professional who has been in the industry for over 18 years, I have extensive knowledge and know-how in creating safe, professional, and comprehensive tennis programs customized for kids and adults of all levels to ensure they develop their sporting capabilities along a path of continuous improvement. Besides having a sterling track record of organizing successful tennis tournaments, I also possess exceptional business acumen with the ability to develop profitable tennis programs.
Being a dependable team player with leadership, interpersonal, motivation, communication, and organizing skills which compliments my experience in the hospitality industry, I am a result-oriented professional who has maintained an exemplary track record of customer service.
-Experience-
Director Of Tennis | S Hotels & Resorts | December 2022 - Present
Phuket, Thailand
• Develop and oversee all aspects of the tennis program, including scheduling, coordinating lessons and clinics, and organizing tournaments for guests of all skill levels
• Ensure that the tennis facilities are maintained in peak condition, including courts, equipment, and amenities, and promptly address any maintenance or repair issues
• Hire, train, and supervise a team of skilled tennis professionals and support staff, providing guidance, feedback, and mentorship to foster their professional growth and ensure high-quality instruction and customer service
• Collaborate with other resort departments, such as the guest services team, marketing team, and food and beverage department, to integrate tennis activities and offerings into the overall guest experience and maximize revenue-generating opportunities
• Develop and manage the tennis budget, including monitoring expenses, analyzing financial reports, and implementing cost-saving measures without compromising the quality of the program and services provided
• Stay up-to-date with industry trends, advancements in tennis technology, and teaching methodologies, continuously enhancing personal and staff knowledge and skills to provide exceptional service
Founder & Tennis Director | One Love Tennis | September 2021 - December 2022
Shanghai, China
• Managing day-to-day operations of the business
• Fostering excellent relationships and referrals by building trust and rapport with clients
• Hiring, training, and supervising staff to provide top-notch customer service that centers around the three “P”s: Professionalism, Patience & People-First
• Exclusive service provider for international schools and kindergartens
• Running group and individual lessons for kids and adults of all ages and levels
• Organizing tennis tournaments and events for kids and adults
• Fostering excellent relationships and referrals by building trust and rapport with clients
• Hiring, training, and supervising staff to provide top-notch customer service that centers around the three “P”s: Professionalism, Patience & People-First
• Exclusive service provider for international schools and kindergartens
• Running group and individual lessons for kids and adults of all ages and levels
• Organizing tennis tournaments and events for kids and adults
Academy Director | sportED Tennis | September 2019 - August 2021
Shanghai, China
• Execute core programs in accordance with sportED philosophy of "let'sPLAY"
• Manage Junior, Senior & Performance Coaches (4 full-time & 10 part-time) across all facilities
• Manage schedules & implement systems
• Regular training, mentoring, and developing coaches to ensure standards are maintained and academy philosophy is being followed and implemented in every session
• Promote current programs & develop new ones
• Client management & feedback
• Manage WeChat groups & grow client base
• Manage after-school programs at multiple international schools
• Run Tournaments (15-17 a term) for kids and adults of all levels
• Run verified UTR Matchplay every weekend and helped grow the sportED UTR member base to over 1500 players, and currently is the 22nd largest UTR club in the world and the No.1 UTR club in China. Started in the City-Wide UTR Matchplay which currently has over 1000 players and 700 matches being played in Shanghai on a weekly basis
• Closely liaising with The British International School Shanghai to run their After School Tennis Program, School Tennis Team Training, and organizing Inter-School Tennis Tournaments
• Manage Junior, Senior & Performance Coaches (4 full-time & 10 part-time) across all facilities
• Manage schedules & implement systems
• Regular training, mentoring, and developing coaches to ensure standards are maintained and academy philosophy is being followed and implemented in every session
• Promote current programs & develop new ones
• Client management & feedback
• Manage WeChat groups & grow client base
• Manage after-school programs at multiple international schools
• Run Tournaments (15-17 a term) for kids and adults of all levels
• Run verified UTR Matchplay every weekend and helped grow the sportED UTR member base to over 1500 players, and currently is the 22nd largest UTR club in the world and the No.1 UTR club in China. Started in the City-Wide UTR Matchplay which currently has over 1000 players and 700 matches being played in Shanghai on a weekly basis
• Closely liaising with The British International School Shanghai to run their After School Tennis Program, School Tennis Team Training, and organizing Inter-School Tennis Tournaments
Facility & Program Director | sportED Tennis | September 2018 - August 2019
The British International School Shanghai, China
• Implement programs in accordance with the company philosophy
• Manage Assistant Coaches
• Provide beginning through advanced instruction (private & group) for all levels of players
• Responsible for implementing and maintaining excellent service to achieve client satisfaction
• Increased program numbers by 70% since taking over the facility at The British International School
• Run Tournaments (10-12 per term) for kids and adults of all levels
• Run verified UTR matchplay every weekend (first club to do so in China)
• Manage Assistant Coaches
• Provide beginning through advanced instruction (private & group) for all levels of players
• Responsible for implementing and maintaining excellent service to achieve client satisfaction
• Increased program numbers by 70% since taking over the facility at The British International School
• Run Tournaments (10-12 per term) for kids and adults of all levels
• Run verified UTR matchplay every weekend (first club to do so in China)
Tennis Professional | Pro Tennis Oman | July 2017 - June 2018
Muscat, Oman
• Exclusively responsible for Adult Social Tennis groups
• Successful transition of young players through red, orange and green balls
• Organizing and coordinating with team for running of tournaments
• Providing beginning through advanced instruction (private & group) for all levels of players
• Responsible for implementing and maintaining excellent service to achieve customer satisfaction
• Successful transition of young players through red, orange and green balls
• Organizing and coordinating with team for running of tournaments
• Providing beginning through advanced instruction (private & group) for all levels of players
• Responsible for implementing and maintaining excellent service to achieve customer satisfaction
Tennis Professional | Modern Strike | December 2015 - June 2017
• Analyze client swing/stroke videos and provide feedback
• Instill confidence and provide encouragement to all clients by setting goals for future performance
• Working with kids and adults from beginner to advanced levels
• Using the internet as a platform to impart knowledge on tactics, mental strength, and physical conditioning
• Developing a steady stream of clients by using social mediums such as Skype, YouTube, and Vimeo
• Instill confidence and provide encouragement to all clients by setting goals for future performance
• Working with kids and adults from beginner to advanced levels
• Using the internet as a platform to impart knowledge on tactics, mental strength, and physical conditioning
• Developing a steady stream of clients by using social mediums such as Skype, YouTube, and Vimeo
Tennis Professional | Finolhu | December 2016 - January 2017
Maldives
• Introduced a Junior Program for Kids Under 10 years of age
• Increased revenue by 50% during the festive season
• Attended weekly management cocktails to interact with guests and promote Tennis lessons
• Managed staff to ensure maintenance of the Tennis court
• Worked in close liaison with other departments within the resort to ensure the smooth running of daily operations
• Increased revenue by 50% during the festive season
• Attended weekly management cocktails to interact with guests and promote Tennis lessons
• Managed staff to ensure maintenance of the Tennis court
• Worked in close liaison with other departments within the resort to ensure the smooth running of daily operations
Director Of Tennis | Jim Courier Tennis | July 2016 - September 2016
Maldives
• Responsible for running the Tennis program at luxury resorts in the Maldives
• Managed staff and coordinated with different departments to ensure excellent customer service
• Prepared daily, weekly and monthly reports with regard to financials and performance
• Conducted tennis clinics for staff and members of the executive committee of the resort
• Diligently maintained standards and procedure as per company and resort policies
• Managed a pro shop and equipment rental at the tennis facility
• Managed staff and coordinated with different departments to ensure excellent customer service
• Prepared daily, weekly and monthly reports with regard to financials and performance
• Conducted tennis clinics for staff and members of the executive committee of the resort
• Diligently maintained standards and procedure as per company and resort policies
• Managed a pro shop and equipment rental at the tennis facility
Tennis Professional | Four Seasons Hotels & Resorts | December 2014 - October 2015
Maldives
• In charge of all activities related to Tennis
• Maintained attendance records, prepare glitch reports and administer first aid when necessary
• Enforced all resort policies, rules, and regulations
• Participated in regular in-service training and health and safety sessions
• Performed additional recreational duties such as fitness centre supervision, promotion of private and group activities
• Maintained attendance records, prepare glitch reports and administer first aid when necessary
• Enforced all resort policies, rules, and regulations
• Participated in regular in-service training and health and safety sessions
• Performed additional recreational duties such as fitness centre supervision, promotion of private and group activities
Tennis Professional | Al Hayat Tennis Center | November 2013 - November 2014
Muscat, Oman
•Managed the Al Hayat Tennis Centre at Seeb Wilayat in Muscat
•In charge of group and individual lessons for adults and running of advanced group sessions for men and women
•Increased revenue of the club by 30% since joining the team
•Provided individual and group lessons for kids of all age groups
•Managed public relation affairs on Twitter, Facebook, and other social media avenues
•In charge of group and individual lessons for adults and running of advanced group sessions for men and women
•Increased revenue of the club by 30% since joining the team
•Provided individual and group lessons for kids of all age groups
•Managed public relation affairs on Twitter, Facebook, and other social media avenues
Tennis Professional | Sports Vision | September 2010 - October 2013
Muscat, Oman
• Conduct coaching sessions on tennis for both groups and individuals targeting different age groups (Adults to children)
• Coordinate and arrange tennis tournaments
• Facilitate sales of tennis racquets and other equipment. Monitor stringing of tennis racquets and ensure all racquets/equipment are maintained at optimal working condition
• Cement and maintain excellent working relationships with students/parents resulting in building an excellent clientele base over a period
• Provide excellent customer service resulting in a positive customer experience and thereby improving the retention rate
• Instrumental in enhancing the competencies of kids/adults in playing tennis
• Facilitate sales of tennis racquets and other equipment. Monitor stringing of tennis racquets and ensure all racquets/equipment are maintained at optimal working condition
• Cement and maintain excellent working relationships with students/parents resulting in building an excellent clientele base over a period
• Provide excellent customer service resulting in a positive customer experience and thereby improving the retention rate
• Instrumental in enhancing the competencies of kids/adults in playing tennis
Tennis Professional | PDO Tennis Club | July 2005 - July 2010
Muscat, Oman
• Handled social tennis events for members
• Oversaw planning and scheduling of tennis tournaments specifically for kids on a monthly basis over a period of 5 years
• Performed the role of a Head Professional for a duration of 3 months in the absence of the Head Professional
• Provided support to Head Professional in managing prominent tennis events and multiple tennis camps
• Oversaw planning and scheduling of tennis tournaments specifically for kids on a monthly basis over a period of 5 years
• Performed the role of a Head Professional for a duration of 3 months in the absence of the Head Professional
• Provided support to Head Professional in managing prominent tennis events and multiple tennis camps
Tennis Professional | Rupa Tennis Academy | August 2004 - April 2005
Chennai, India
• Mentored Assistants/ball boys in operating tennis programs efficiently. As part of a technique improvement program, leveraged findings from video analysis to correct defective techniques
• Ensured tennis courts were maintained in proper working condition. Handled a junior level tennis program for kids
• Played a pivotal role in devising new methods of training. Laid emphasis on fitness training. Interfaced with fitness coach to strategize plans for enhancing fitness levels
• Established an environment in which kids were encouraged to enjoy their training sessions
• Ensured tennis courts were maintained in proper working condition. Handled a junior level tennis program for kids
• Played a pivotal role in devising new methods of training. Laid emphasis on fitness training. Interfaced with fitness coach to strategize plans for enhancing fitness levels
• Established an environment in which kids were encouraged to enjoy their training sessions
-Education-
Loyola College - Chennai, India
Bachelor Of Arts - Economics Major
1999 - 2002
1999 - 2002
Indian School Muscat
High School - Health & Physical Education/Fitness
1986 - 1998
1986 - 1998
-Licenses &
Certifications-
Professional Tennis Registry - PTR
2004 - 2023
2004 - 2023
Global Professional Tennis Coach Association - Level B - GPTCA
2022
2022
International Tennis Performance Association - iTPA Tennis Performance Trainer 2022
International Tennis Federation - ITF
Asian Coaches Workshop 2004
Asian Coaches Workshop 2004
All India Tennis Association - AITA 2004
-Volunteer Experience-
Tennis Professional | Sadili Oval Sports Academy | Nairobi, Kenya
November 2016
November 2016
Referee | Muscat Community Football League - MCFL
2012
2012
-Recommendations-
Abdulla Rasheed - Recreation Manager,Four Seasons Hotels and Resorts
“Vimal Kirthi worked in Four Seasons Resort Maldives at Landaa Giraavaru for 11 months as a Tennis Pro. He is reliable and honest staff. I am happy to recommend Vimal as a professional tennis coach to all age groups. He is patient, thorough and knowledgeable and provided an excellent standard of coaching to our guests during his time at Landaa Giraavaru.”
Vincent Sennhauser - General Manager, Hilti Oman
“I’ve been having weekly 1h1/2 drill sessions with Vimal for now two years. Vimal is very focussed and extremely precise and fast in his ball feeding. The session was very intensive, combining specific playing conditions (volley, passing, approach, etc.), fitness and competition. I’ve been looking forward to every single session… despite the pain ;-) Occasionally he coached our two sons 6 and 9 years old. It has been very instructive and motivational for them. I will miss Vimal, as well as his coaching. A big time.”
Stan Van Gisbergen - Production Technology Discipline Lead, Shell
“Vimal is an excellent tennis coach. He has substantially improved my game during private lessons and was able to continuously push me to improve. I’ve also done psycho (cardio) training with him, where he led a group of some 6-8 persons in a highly competitive yet fun workout. That session was always a highlight of the week for all involved. He has also been the tennis coach of my wife and my children and I have nothing but praise on him for that.”
Gregory Greenwell - Contents Manager, Shell International
“I can recommend Vimal highly as a tennis coach. He raised the tennis level of my whole family, including three young children, by several notches. He was always reliable, patient and good humoured. He was able to explain the technical aspects of the game to adults, and make lessons fun and inspiring for grown-ups and kids. He helped organise and run tournaments, and even served as a role model by participating in them. My children, wife and I remember him fondly--and still keep in touch.”
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